Effective Date: 06-17-26
L-Pro Restoration Inc (“L-Pro Restoration,” “we,” “us,” or “our”) operates the website https://lproroofing.com (the “Site”). This Privacy Policy explains how we collect, use, and protect the information you provide to us, including through our website contact form and SMS text messaging program.
Information We Collect
When you submit our contact form, we may collect: first name, last name, phone number, email address, and address details (street, city, state, country, postal code). We may also collect information you provide when calling, texting, or scheduling a service appointment with us.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry or service request
- Schedule, confirm, and send reminders for appointments
- Provide follow-up updates related to your service request
- Improve our services and customer experience
Cookies & Tracking Technologies
Our Site may use cookies, web beacons, and similar tracking technologies to operate the Site, analyze traffic, and understand how visitors interact with our content. Cookies are small data files stored on your device by your browser.
We may use:
- Essential cookies, needed for the Site to function properly
- Analytics cookies (e.g., Google Analytics), to help us understand visitor behavior and improve our Site
You can control or disable cookies at any time through your browser settings. Disabling cookies may affect certain features of the Site. We do not use cookies or tracking technologies to share your SMS opt-in data with third parties for advertising purposes.
SMS / Text Messaging Communications
By providing your mobile phone number and checking the consent checkbox on our contact form, you agree to receive text messages from L-Pro Restoration Inc related to your service inquiry, appointment scheduling, and appointment reminders.
- Message frequency varies based on your service activity.
- Message and data rates may apply.
- You can opt out at any time by replying STOP to any message.
- You can get help at any time by replying HELP, or by contacting us using the information below.
- Consent to receive text messages is never required to use our services and is not a condition of any purchase.
We do not share or sell your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Your information may be shared only with service providers who help us deliver our services (for example, scheduling and messaging platforms), solely for that purpose.
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who perform services on our behalf (e.g., CRM, scheduling, and texting platforms)
- Law enforcement or regulators, if required by law
Data Security
We take reasonable administrative and technical measures designed to protect the information you provide from unauthorized access, use, or disclosure.
Your Choices
You may opt out of SMS messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact Us
L-Pro Restoration Inc
422 Blooming Grove TPKE New Windsor NY 12553
(845)842 – 6637
lprorestoration6@gmail.com https://lproroofing.com